Hyper Insights x EF Tours

This website serves as an internal tool for EF Tours, providing an overview of our AI consulting project designed to enhance your on-tour customer experience.
It is not accessible to the public.

Overview

About Hyper Insights

We are a dynamic team of students from Hyper Island, specializing in AI business consulting.

Our diverse backgrounds and expertise come together to deliver cutting-edge solutions tailored to EF Tours' unique needs.

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Our Process

User-Centric Approach

We prioritize understanding the users' needs through in-depth interviews with tour guides, operations managers, and local partners.

Research-Driven

Our methodology combines primary and secondary research, analyzing market trends, customer feedback, and competitor strategies.

Iterative Development

We focus on continuous refinement and testing of our solutions to ensure they align with user needs and business objectives.

Problem Statement

EF Tours' standardized itineraries and traditional booking practices limit their ability to adapt to new trends, diverse customer preferences, and unexpected situations on site. This causes difficulties in creating tour experiences that meet their customers' expectations.